Traits of a sales person

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Across
  1. 5. a person who buys goods or services from a shop or business.
  2. 6. Is a combination of how you look and behave
  3. 7. the imparting or exchanging of information by speaking, writing, or using some other medium
  4. 10. The feeling or belief that one can have faith in or rely on someone or something.
  5. 12. the theoretical or practical understanding of a subject
  6. 13. the activity or condition of striving to gain or win something by defeating or establishing superiority over others
  7. 14. The action or process of convincing someone
Down
  1. 1. an area or arena in which commercial dealings are conducted
  2. 2. an area of land under the jurisdiction of a ruler or state
  3. 3. The ability to acquire and apply knowledge and skills.
  4. 4. How you body is built up
  5. 8. the way in which the elements of a whole are arranged
  6. 9. Confidence in one's own worth or abilities
  7. 11. Intense and eager enjoyment, interest