Transactions Online

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Across
  1. 2. Cyber criminals.
  2. 3. Online department store.
  3. 5. You say that you are not satisfied with a product or service.
  4. 7. Delivery of a product and its cost.
  5. 9. Bankcard attached to your current account.
  6. 11. The card used for paying via the Internet.
  7. 14. Cash on delivery.
  8. 15. You can get your money back after a wrong product or service.
  9. 16. The name you write in the login box.
Down
  1. 1. Consumer of a product or service.
  2. 4. Financial manoeuver.
  3. 6. Your personal identification code.
  4. 8. Possibility for compensation.
  5. 10. Ruined during delivery.
  6. 12. You can get another product for a faulty one.
  7. 13. To transport a product from one point to another.