Trends 2021

3. Intelligence Two common words for new age term for machine learning often shortened to two letters
7. AWS, Google, Microsoft all offer this – ensuring access to information stored in the ____
9. AI -A term referring to the governance of robotics and machine learning. risk, trust, transparency, ethics, fairness, interpretability, accountability, safety and compliance
10. Acronym for the current industry revolution.
13. Something most people make up in the beginning of January, but most broken later in the year
15. the technology that is the next generation and rolled out in SA in 2020 by Vodacom and MTN. Some conspiracy theorists also think its linked to the coronavirus

1. experience Customers continue to expect the brands they do business with to deliver on their higher expectations. Customers have become smarter and more impatient, companies must deliver on this (hint Cx)
2. – South Africa will receive 1 million doses of this from India at the end of January
4. Umbrella tech term top of the IT agenda to ensure integrity and safety of network
5. One of the larger international streaming partners available in South Africa
6. a freemium video and conferencing based tool which exploded in growth and subscriptions in 2020
8. privacy Increasing cry amongst internet and social media users, customers and employees where information is shared online. References some parts of the POPI act
11. from Home –Term used regarding new way for employees, starting with the acronym WFH
12. Edge New technology trend which is “more clever” and happening closer to the source or locality
14. RAN A new standard currently being deployed in Radio Access Networks to reduce vendor lock in.