Trivia Puzzle

2. ________ is a loan program offered and handled entirely through a customer's school.
4. A customer may qualify for a Teacher Loan Forgiveness Forbearanceif their loan balance is _____ the forgiveness amount.
6. ______ ______ is the group that is responsible for reaching out to customers to obtain valid contact information.
8. What code would you enter into COMPASS to access a UHEAA account?
10. Where can a customer find their estimated payment amount on IDR?
11. What type of income needs to be documented for an IDR application?
12. Where would you find documents that have been received?
13. When one school agrees to certify another school's enrollment credit for a student, this is called a _______ agreement.
14. What is the resource used when a customer files a credit dispute?
15. What agreement is required when a customer reaches their aggregate limit?

1. What statement will a customer receive if they paid less than $600 in interest in a year? (No spaces)
3. Customers may call in to request that we remove ______ reporting from their credit.
5. What is the term for when the customer's monthly payment is less than the monthly interest accrual? (No spaces)
7. When a customer is in a bankruptcy status, the loan will usually be transferred to the ______.
9. _________ Forbearance is intended for customers waiting on DOD payments.