Troubleshooting Puzzle

3. The part of the computer where data is stored temporarily while it's working.
4. When a screen or application becomes completely unresponsive and stuck.
8. A professional person trained to repair or maintain complex equipment.
11. A delay between a user's action and the computer's response; moving super slow.
12. When a computer program stops reacting to any inputs from the keyboard or mouse.
14. A way to connect devices without using physical cables, like Wi-Fi or Bluetooth.
15. The process of making a system or program run as efficiently as possible.
17. Turning a computer off and back on again to reset its memory and clear glitches.
19. A software change that improves performance, adds features, or fixes security bugs.

1. The ability of two different systems or pieces of software to work together without errors.
2. A specific type of software that tells the operating system how to talk to hardware like printers.
3. When a computer or device fails to operate in the normal or correct manner.
5. Completely turning off all power and processes of a computer system.
6. The physical parts of a computer system that you can touch.
7. The systematic process of finding and fixing errors or malfunctions in a system.
9. The link between two devices, either through a physical cable or a wireless signal.
10. The visual part of the computer that shows images and text; also called the screen.
13. A device that directs internet traffic and provides Wi-Fi to other devices.
16. Measures and updates taken to keep viruses and hackers out of a computer system.
18. Small, temporary malfunctions or errors in a computer system or program.