Turning Negatives into Positives

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Across
  1. 2. Let me see whether I can ____ you with that
  2. 7. Always look at the positives, not the ________s
  3. 8. Putting _____ first
  4. 11. _____ for your time today
  5. 12. The opposite of won't
  6. 13. We strive to offer _____ customer service
  7. 14. You can use our Telephone Banking _______ to make international transfers
Down
  1. 1. The survey we ask customers to complete
  2. 3. I ___ certainly find that out for you
  3. 4. I hope you've had a ________ experience with me today
  4. 5. What does the ‘P’ in NPS stand for
  5. 6. Best _____ for customers
  6. 9. If we have a problem, we should find the _____
  7. 10. Service with a _____
  8. 12. Don't _____, I can sort that problem out for you