Tyler CSW 2023 Test 1

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Across
  1. 3. A software update that adds new features.
  2. 4. A code change to fix a software problem.
  3. 5. A brief description of a software issue.
  4. 8. A process to ensure software functions as intended across different platforms.
  5. 11. A document outlining how to install software.
  6. 14. A tool that checks for software vulnerabilities.
  7. 16. Software support provided via video calls.
  8. 17. Software that helps users troubleshoot and diagnose problems.
  9. 20. A software issue caused by incorrect syntax.
  10. 21. A software update that addresses critical security vulnerabilities.
  11. 23. that controls hardware devices.
  12. 24. An initial version of a software product.
  13. 25. A graphical representation of a software system's structure.
  14. 27. A temporary solution while a software issue is being fixed.
  15. 28. An update that improves software performance.
  16. 29. A tool to reverse changes in case of errors.
Down
  1. 1. A platform for providing software as a service.
  2. 2. A process to identify and correct code errors.
  3. 6. A technique to capture and replay software errors for analysis.
  4. 7. Software support provided over the phone.
  5. 9. A process to verify software behavior under extreme conditions.
  6. 10. A program designed to prevent unauthorized access.
  7. 12. A tool for cleaning unnecessary files from a computer.
  8. 13. A testing environment that mirrors the production setup.
  9. 15. An online platform for real-time text communication with support agents.
  10. 18. A software issue resulting from incomplete code.
  11. 19. Remote assistance for software troubleshooting.
  12. 22. A technique to analyze software performance bottlenecks.
  13. 26. A list of commonly asked questions and answers.