U8 Make Sales and Get Paid

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Across
  1. 3. Settling a problem or disagreement by each side giving up part of what it wants.
  2. 5. A signed record of a sale with a detailed description of what the customer has ordered and agreed to pay.
  3. 6. A reason or explanation a customer gives for not buying.
  4. 10. The list of customers that a business serves.
  5. 12. The process of informing customers about the value, usefulness, or desirability of a product and giving them an opportunity to buy it.
  6. 13. Letter of support stating your abilities, skills, and trustworthiness.
  7. 14. A statement made by a customer that endorses or recommends a certain product and/or business.
  8. 15. How a business interacts with customers and takes care of their needs.
Down
  1. 1. To talk over a problem or business deal in order to reach an agreement or arrive at a solution.
  2. 2. An itemized statement showing goods and services received by the customer and the balance due.
  3. 4. A potential customer or client.
  4. 7. The point in a sales presentation when the buyer and seller come to an agreement about a financial transaction.
  5. 8. The transaction that occurs when a good or service is traded for money or some other form of payment.
  6. 9. A meeting with a customer where a salesperson provides detailed information about his or her product with the goal of making a sale.
  7. 11. An itemized statement showing what the customer purchased and how much was paid.