ULIS-10th grade Subunit 5.2 Quality Management

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Across
  1. 2. A Japanese philosophy meaning "continuous improvement". It operates on the core belief that small, daily improvements made by all workers create massive, positive long-term change.
  2. 5. The most expensive type of quality cost, occurring when defects are found after the customer receives the product.
  3. 7. An organization-wide approach where every single employee at every level is responsible for built-in quality, aiming for a "zero defects" mindset.
  4. 11. A proactive approach that builds quality into the process from the start to prevent defects from happening in the first place.
  5. 13. The exact production quantity where the total cost to make a product in-house equals the total cost to buy it from a supplier. At this precise volume, both options cost the business the exact same amount.
  6. 14. Costs that scale directly with production volume
  7. 15. A reactive, inspection-based approach that detects defects after they occur.
Down
  1. 1. Money spent avoiding defects before production problems ever occur.
  2. 3. A quality alert system that immediately notifies workers when a problem is detected on the production line, instantly pausing production so the issue can be fixed before defects multiply.
  3. 4. A manufacturing approach focused on maximizing customer value while minimizing waste through efficient workflow and continuous improvement.
  4. 6. Costs from defects that are caught before the product reaches the customer.
  5. 8. Costs that do not change regardless of how many items you make (
  6. 9. The degree to which a product or service meets customer expectations
  7. 10. A visual workflow system used to improve efficiency and reduce waste by signaling to workers to only produce items when they are actually
  8. 12. Money spent checking, testing, and monitoring quality during or after production to find problems before the customer does.