Unit 1 Identify Business Opportunities (1.1 to 1.1.5)

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Across
  1. 3. Industry focused on lodging, food, and tourism services.
  2. 6. Frontline activity to enhance customer satisfaction.
  3. 8. Sector providing intangible products or solutions.
  4. 9. Consumable products like clothing and toiletries.
  5. 10. Industry centered around patient care and medical services.
  6. 14. Ensures goods are stocked and tracked efficiently.
  7. 15. External services for delivering food and goods.
  8. 16. Extra features like warranties and after-sales service.
  9. 18. Overseeing building operations and maintenance in hospitality.
  10. 19. Industry involved in preparing and serving meals.
Down
  1. 1. Large retail outlets offering a variety of products under one roof.
  2. 2. Retailers specializing in one product category, e.g., electronics.
  3. 4. Durable products like furniture and cars.
  4. 5. Planning efficient operations in hospitality management.
  5. 7. The main benefit or value a product provides to the customer.
  6. 8. Network connecting production to delivery in hospitality.
  7. 11. Online platforms selling goods via the internet.
  8. 12. Space where goods are sold directly to consumers.
  9. 13. The physical item or service with features, design, and packaging.
  10. 17. Small businesses run by individual owners.