Unit 2 A Level

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Across
  1. 1. A measure of the rate of workforce absence as a proportion of the total employee count.
  2. 3. A work contract for fewer hours per week than a full-time position.
  3. 5. Obstacles that prevent effective communication.
  4. 10. The level of a person’s emotional intelligence as recorded in a standardised test
  5. 11. decision-making powers are passed down the hierarchy to empower subordinates and area of product managers.
  6. 12. A human resource approach focused on minimizing costs.
  7. 13. Employment schedules outside the traditional 9 a.m. to 5 p.m., including evening or night shifts, early morning or rotating shifts.
  8. 15. A contract allowing employees more control over their work-life balance, including options like working from home, part-time hours or job share.
Down
  1. 2. The ability to understand one's own and others' emotions for improved business performance.
  2. 4. A contract that does not guarantee a minimum number of work hours, though the employee is expected to work when called by the employer.
  3. 5. Working the total weekly hours of a full-time job over fewer days (e.g., 4/10: working 4 days for 10-hours per day).
  4. 6. A system comparing actual performance against set objectives for departments or employees.
  5. 7. The act of motivating a group toward a common objective.
  6. 8. An approach to managing employees focused on their development, self-fulfillment, and long-term commitment to the Organisation.
  7. 9. Communication between people at different levels in an Organisation’s hierarchy.
  8. 14. Unofficial communication channels that exist between informal groups within an Organisation.