Unit 2 vocab

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Across
  1. 1. all the people someone can turn to for help
  2. 5. being kept secret/private
  3. 8. a promise to hold in the future
  4. 10. ability to motivate
  5. 16. assistance provided by a company
  6. 17. de escalate and experience
  7. 19. a person is trustworthy and consistent
  8. 21. work together to desire the other parties
  9. 24. resolve points of difference
Down
  1. 2. resolve differences by an impartial party
  2. 3. the unconscious forces that influence the direction of a teams behavior
  3. 4. peaceful ending
  4. 6. influence of members of ones peer group
  5. 7. entrusting a task into another person
  6. 8. stern feedback method
  7. 9. acceptance towards others regardless of personal bias
  8. 11. listening without reacting
  9. 12. make a deal between two parties
  10. 13. a way of moving
  11. 14. negative creating confrontation
  12. 15. interact with other people to exchange information
  13. 18. act or take charge
  14. 20. a one time event creating friction between two people
  15. 22. customs within a cultural group
  16. 23. polite behavior