Unit 3 Business operations

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Across
  1. 4. The method of production when technology is used to mass produce the same product
  2. 6. service Before, during and after the sale
  3. 8. The method of production where each individual item is hand made and unique
  4. 9. Spare stock
Down
  1. 1. Ensuring consistent quality to all customers
  2. 2. Doing things as quickly and cheaply as possible
  3. 3. Buying supplies
  4. 5. Total Quality Management
  5. 7. The stock control method where stock is stored until it is needed
  6. 8. The method of stock control where raw materials are delivered just when they are needed