Unit 3 Vocab public service

3. Those who oversee a production.
8. The practice of making contacts.
9. A management theory that focuses on the employee and assumes that creating a good workplace will attract and retain top talent.
10. A list of the basic functions of a position.
11. The act of starting a business.
12. The practice of attracting and hiring the most skilled and qualified employees.
18. A term used to describe seemingly pointless regulations and processes that slow down the speed of business.
19. A way of organizing jobs based on the duties that they require.
20. The practice of making sure that the quality of production is consistent across a business or organization.
22. A management theory based on the premise that people are lazy and will do as little work as possible, so management needs to be very hands on.

1. A process where you summarize what a person has said and repeat it back to that person.
2. Treating someone differently because of his or her race, religion, gender, sexual orientation, physical ability, or other factor.
4. The ability to interpret information, draw conclusions, analyze facts, and synthesize information.
5. The department responsible for hiring new employees, making sure that the organization is following labor laws, and settling disputes among employees.
6. Those who report to a person in a supervising position.
7. Organizations made up of people in the same field who come together to discuss and create the standards of the field, provide training, and pay attention to changes in the profession.
13. Without words.
14. Job openings that are open only to those already working in an organization.
15. The government agency devoted to making sure that employment processes are free of discrimination.
16. Specialized language that is often specific to a profession or field.
17. The act of continuing education in a chosen field.
21. A management theory that assumes that people enjoy their jobs and want to do them well, so they require very little management.