Unit 6 Organisation and Management

3. Involves employees in the decision-making process but the final decision is left to the leader.
5. Employees who usually work 35 hours or more a week.
8. The way in which authority, control and instructions are passed down from senior management to lower levels.
9. The levels of management and division of responsibilities within an organisation.
11. Permanently reducing the number of people a business employs.
12. When an employee loses their job because the business closes down or the work done by the employee is no longer needed.
15. A structure with different levels of authority and a chain of command.
16. When a trade union tells its members not to work in order to put pressure on employers to meet trade union demands.
17. Giving a subordinate the authority to perform particular tasks.
18. Where the manager takes all decisions in the business and expects to have their orders followed.
19. The different approaches to dealing with people and making decisions when in a position of authority – autocratic, laissez-faire or democratic.
20. A diagram that outlines the departmental and management structure.
21. Someone who works fewer hours than a full-time employee. This is often less than 35 hours a week.

1. A group of employees who have joined together to ensure their interests are protected.
2. Managers/supervisors/other employees who are given a similar level of responsibility in an organisation.
4. Made to employees by the business when they are made redundant.
6. Allows employees to choose when to start and stop work and where to work, as long as the contracted hours are completed.
7. Employees are given the option to work from home rather than at the normal place of employment.
10. The number of subordinates working directly under a manager.
13. Senior managers who lead a particular department or division of a business.
14. Makes the broad objectives of the business known to employees, but then they are left to make their own decisions and organise their own work.