Unit 7

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Across
  1. 2. Communication expressing needs and desires that does not take in to account the welfare of others
  2. 4. preconceived opinion that is not based on reason or actual experience.
  3. 5. Skills those required to resist peer pressure,
  4. 7. Skills ability to convey information to another effectively and efficiently.
  5. 9. begins with the word "you"
  6. 11. Communication ability to express positive and negative ideas and feelings in an open, honest and direct way.
  7. 12. Listening the listener fully concentrate, understand, respond and then remember what is being said
  8. 13. Communication individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs
Down
  1. 1. Communication appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way.
  2. 3. intervention in a dispute in order to resolve it; arbitration.
  3. 6. Resolution two or more parties to find a peaceful solution to a disagreement among them
  4. 8. an assertion about the feelings, beliefs, values etc
  5. 10. Pressure influence from members of one's peer group.