Unit 9 Vocab
Across
- 2. to come near or nearer to something or someone in space, time, quality, or amount
- 3. The term customer benefit is tied to the customer's needs, which are satisfied by a particular product or service.
- 7. are a motive that can be defended by reasoning or logical argument.
- 8. is everything you do to promote and sell your products once the potential customer is in your store.
- 12. are your height, weight, size, shape, or another bodily characteristic.
- 14. Approach The salesperson asks the customer if he or she needs assistance.
- 15. Are a product's traits or attributes that deliver value to end-users and differentiate a product in the market.
- 17. goods that are bought and sold
- 19. foretaste means an advanced realization of something to come.
Down
- 1. Are reasons to purchase based on feelings and emotions.
- 4. Points a characteristics of a product or service that will persuade people to buy it.
- 5. objective and personal details that can help a potential customer decide what to buy.
- 6. Motives buyer refers to the influences or motivations forces that determine his buying.
- 9. is the process of directly approaching employers, by visiting or phone calls and marketing yourself to them.
- 10. provide information about you and your condition
- 11. selling Is the process of connecting the things your product helps your customer do (features) to the goals it will help them achieve and the pain points it will help them eliminate.
- 13. Approach the salesperson simply welcomes the customer to the store.
- 16. Is the first step in the sales process, which consists of identifying potential customers, aka prospects.
- 18. based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand.