Unit 9 Vocab
Across
- 10. the process of directly approaching employers, by visiting or phone calls, and marketing yourself to them
- 12. based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand
- 15. objective and subjective details that can help a potential customer decide what to buy
- 16. foretaste means an advanced realization of something to come.
- 17. buyer refers to the influences or motivations forces that determine his buying.
Down
- 1. a characteristics of a product or service that will persuade people to buy it
- 2. goods that are bought and sold
- 3. The sales person asks the customer if he or she needs assistance
- 4. Are a product's traits or attributes that deliver value to end-users and differentiate a product in the market
- 5. Are reasons to purchase based on feelings and emotions.
- 6. height, weight, size, shape, or another bodily characteristic.
- 7. The term customer benefit is tied to the customer's needs, which are satisfied by a particular product or service.
- 8. the process of connecting the things your product helps your customer do (features) to the goals it will help them achieve and the pain points it will help them eliminate.
- 9. are a motive that can be defended by reasoning or logical argument.
- 11. the salesperson simply welcomes the customer to the store.
- 13. provides information about you and your condition
- 14. to come near or nearer to something or someone in space, time, quality, or amount