Unit G3 Working With Others

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Across
  1. 5. Learner gaining motor trade skills
  2. 6. A person bringing in their vehicle
  3. 10. Person greeting customers at front desk
  4. 12. Area where repairs take place
  5. 15. Promises made to customers
  6. 17. Formal complaint in the workplace
  7. 18. Department responsible for selling vehicles
  8. 19. High standard of workmanship
  9. 21. Special plates used by motor traders
  10. 22. Annual UK roadworthiness test
Down
  1. 1. High standard of workmanship
  2. 2. Predicted cost before work begins
  3. 3. A guarantee covering repairs
  4. 4. Organisation providing vehicle services
  5. 7. Fixing a fault on a vehicle
  6. 8. Professional consideration for others
  7. 9. The exchange of information between people in the workplace
  8. 11. Document detailing work required
  9. 13. Spoken communication
  10. 14. A detailed vehicle check
  11. 16. Bills issued after work is complete
  12. 20. Device used to contact customers