UNIT I CROSSWORD-QMSP

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Across
  1. 4. The cost of quality = Cost of ........ +Cost of non .....
  2. 6. Quality management system requires.........
  3. 7. The quality movement starts from this country
  4. 8. designing for ......... is forth phase of SQM
  5. 9. Failure costs occurring after delivery or shipment of the product - and during or after furnishing of a service - to the customer is called ........failure cost
  6. 11. The costs of all activities specifically designed to prevent poor quality in products or services is called ..........cost
  7. 13. First word of SQM
  8. 15. Establish quality ........ is first phase of SQM
  9. 16. There are two type of certification of QMS- ISO and six ......
  10. 17. The quality Guru
  11. 18. The process in which an organization will identify its business strategies
Down
  1. 1. companies with a certified QMS experience increased ........
  2. 2. Failure costs occurring prior to delivery or shipment to the customer, or before providing a service is called .........failure cost
  3. 3. First word of COQ
  4. 5. One element of QMS is .........analysis and improvement
  5. 10. The costs associated with measuring, evaluating or auditing products or services to assure conformance to quality standards and performance requirements is called ........cost
  6. 12. The final judge of the quality of the service you deliver
  7. 14. .... standards are documented rules and guidelines for implementing a quality system into your company
  8. 15. U.S. establishes the ......... Baldridge National Quality Award in 1987