Untitled

12345678910
Across
  1. 4. it is our ____ to carry out our duty to the best of our abilities
  2. 8. listen with sincerity
  3. 9. knowing others' needs
  4. 10. the best curve on you is your ____?
Down
  1. 1. with good service and good food, you will feel a sense of ____
  2. 2. in a multi-racial society you will need this
  3. 3. create perceptions about you and your company based off of the language that you use
  4. 5. you will need this if you are in a Queue
  5. 6. you will able to deliver good service with this
  6. 7. before patient contact and before clean/aseptic procedure are 2 examples of our 5 Moments of Hand ______