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Across
  1. 2. This is located in your employee handbook and all BSP must follow this at all times.
  2. 3. This is our current Directors name
  3. 4. This is the program that helps train and develop high potential agents
  4. 6. This is the level of Corrective Action that you can be on and still be considered for the program.
  5. 7. This is the first names of the three Bench Strength Supervisor’s on the Committee
  6. 9. How many months of your composite scores is used to determine your qualifications?
  7. 11. This is a role in the BSP in which you are given a team of agents to work with
  8. 13. This is the minimum composite score for needed an associate to qualify for the BSP.
Down
  1. 1. This is the minimum composite score needed for Specialists to qualify for the BSP.
  2. 5. This is a role in the BSP in which you are the go to person for a particular topic
  3. 8. How many times per year will new participants be considered?
  4. 10. This is the name of the Manager that works with the Bench Strength Team
  5. 12. This is a role in the BSP in which you help your fellow employee improve their skills