Value Streams

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Across
  1. 2. The _______ ______ is a continuous process that aims to build and strengthen the relationship between a brand and its customers.
  2. 4. _______ __________ Value Stream consists of understanding the consumer behavior when they are interacting with their products.
  3. 7. The Mission of the ____________ Value Stream is to build Trust and deliver on the Whirlpool Promise by providing a cost-effective resolution for our consumers.
  4. 8. The _________ Value Stream is the flow of activities that create/launch and sell/distribute parts for Whirlpool's customers.
  5. 9. The __________ Value Stream exists to connect cross-functional teams dedicated to delivering Service as a Differentiator and Desired Consumer Experience.
  6. 10. A _______ ________ refers to the series of steps or activities that are necessary to deliver a product or service to customers.
Down
  1. 1. ________ ________ Value Stream exists to ensure an exceptional and consistent consumer experience throughout a multitude of touchpoints.
  2. 3. The _________ Value Stream exists to ensure we provide exceptional purchasing experiences for Consumers across all direct-to-consumer sites (branded websites, inside pass, etc.).
  3. 5. This Value Stream reduces the _________ for internal and external customers, thus increasing our 5-star experience.
  4. 6. Our Mission is to create consumers for life by providing a differentiated, effortless ________ _________ Experience.