Values Crossword 2026

123456
Across
  1. 2. Improves an already working process without being asked
  2. 3. Uses a new method when the standard approach cannot solve the issue
  3. 5. Continues follow-up until closure, despite task being reassigned
  4. 6. Reworks solution after noticing it doesn’t fully meet customer’s stated goal
Down
  1. 1. Invites another team member for faster resolution during peak load
  2. 4. Discloses a fee the customer would not have noticed otherwise