Velvet Box Professionalism Crossword Puzzle

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Across
  1. 2. Give honest ______ appreciation
  2. 6. ______ to ideas that people have and create a culture of listening
  3. 7. Foreboding ______ = feeling that your joyful experiences are too good to be true and won’t last
  4. 9. ______ directly by giving and receiving constructive feedback make tough decisions and uphold high standards
  5. 10. You must have a ______ service vision before customers can give meaningful inputs
  6. 11. ______ People who are willing to dare greatly and confront shame
  7. 14. ______ yourself by seeking work-life integration and bring your best self everywhere
  8. 15. Deliver what the ______ wants +1%
  9. 16. Become ______ interested in others
Down
  1. 1. ______ is not weakness
  2. 3. Let others ______ more
  3. 4. Helps you build sound ______ with your direct reports, guide your team to achieve results and create a better workplace
  4. 5. Aim for ______ first
  5. 8. ______ other’s opinions
  6. 12. Define the ______ customer experience
  7. 13. We measure self-worth by how much we achieve, earn, conform, etc. Or we use fear of rejection/humiliation to control others