Verbal Messages

6. Focusing on the specific instances or examples rather than generalizations
8. Viewing situations in black and white terms without recognizing gray areas
9. Acknowledgment of a person's thoughts feelings or existence
10. The desire to be autonomous and free from imposition
11. The desire to be liked and accepted by others
15. The literal or dictionary definition of a word
16. Language that reinforces stereotypes or negative attitudes toward individuals based on race
18. The quality of being self-assured and confident in communication
19. Deliberately providing false information or misleading others
21. Assuming that a word or phrase encompasses all aspects of a concept
22. Focusing on the intended meaning of words rather than their literal interpretation
24. Not identified by name; unacknowledged or unnamed
26. The process of generalizing from specific examples to broader concepts
28. Language that reflects a bias against individuals based on sexual orientation

1. The act of denying or dismissing a person's thoughts feelings or existence
2. Strategies used to maintain social harmony and respect in communication
3. Labeling a person or situation in a fixed way without considering change
4. The act of denying or invalidating a person's thoughts or feelings
5. Aspects of identity that reflect cultural background and influence communication
7. The emotional or associative meaning of a word beyond its literal definition
12. Messages sent with words that include both oral and written forms
13. Failing to make distinctions between individuals or groups
14. Language that discriminates against individuals based on their gender
17. Communication about communication itself
20. Language that reinforces stereotypes or negative attitudes toward older individuals
23. Prejudice or discrimination against individuals based on their age
25. Identified by name; acknowledged or named
27. Mixing objective facts with subjective interpretations