VIP welcoming Australians guests

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Across
  1. 2. what they like visiting ?
  2. 4. what is the Australian traditional product ?
  3. 6. when the customer arrives what can we offer him as service ?
Down
  1. 1. how does the receptionist welcome the guest ?
  2. 3. what kind of atmosphere must we create ?
  3. 5. which language is used to speak with them ?