Virgin Money Customer Services

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Across
  1. 2. To move from one place to another
  2. 4. Online banking
  3. 5. The date on which the statement produces
  4. 7. An expression of dissatisfaction
  5. 9. Found in ICAU
  6. 10. Screen used to locate the account ID
  7. 11. The 16 digit card number
  8. 12. Payment system
  9. 14. Reap what you sow, pay what you owe
  10. 15. Text banking
  11. 16. One of the three fees.
Down
  1. 1. Second thoughts
  2. 3. One of the specialist teams
  3. 5. Check this as a security measure for BT/MT requests
  4. 6. A certain type of offer
  5. 8. Freedom of Information (£10.00)
  6. 10. Normally seen in %APR
  7. 13. This is a credit into the account