Vocabulary 3.04 & 3.05

4. the process of finding solutions to difficult or complex issues.
6. travel some distance between ones home and place of work on a regular basis.
8. a letter sent as a follow up
11. a letter sent with and explaining the contents of, another document.
12. a household in which there are two incomes.
16. work from home, making use of the Internet, e-mail, and the telephone.
17. easily changed.
19. deduce or conclude (information) from evidence and reasoning rather than from explicit statements.
20. a general direction in which something is developing or changing.

1. the ability to do something successfully or efficiently
2. fairness and straightforwardness of conduct, adherence of the facts.
3. an official ban or trade or other commercial activity with a particular country.
5. an agency that finds employers or employees for those seeking them.
7. having or showing very great skill or proficiency
9. a seminar conducted over the Internet.
10. a brief account of a persons education,qualifications and previous experience, typically sent with a job application.
13. an amount of money paid each hour to compensate an employee for the amount of time he/she spends working.
14. interact with other people to exchange information and develop contacts.
15. A verb that show that something is being done.
18. a tax to be paid on a particular class of imports or exports.