Vocabulary

4. settlement technique which a neutral third party listens to both sides and imposes a decision that is legally binding for both the company and union
7. workers that are allowed to live and work in the U.S. only temporarily
9. someone who works in a professional or clerical job and who normally earns a weekly salary
12. laws in a city or town that designate certain areas, or zones, for residential and business use
14. organized work stoppage intended to force and employer to address union demand
15. legal obligation to pay debts
16. all nonmilitary people who are employed or unemployed
17. settlement technique in which a neutral person, meets with each side try to find a solution that both sides accept
20. someone who performs manual labor, commonly in a manufacturing job, and who earns an hourly wage

1. work that requires no specialized skills, education, or training
2. ownership structure of a company or firm
3. type of partnership in which all partners share equally in both responsibility and liability
5. organization of workers that tries to improve working conditions, wages, and benefits for its members
6. work that requires advanced skills and education
8. authorization to operate a business issued by a local government
10. portion of corporate profits paid out to stockholders
11. work that requires specialized skills and training
13. money and other valuables belonging to an individual or business
18. share of earnings given by a franchise as payment to the franchiser
19. unofficial barrier that sometimes prevents some women and minorities from advancing to the top rank of organizations dominated by men