Vocabulary section 1.2

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Across
  1. 4. During planning, sales managers prepare and monitor sales ....., establish realistic sales forecast and quotas for certain divisions, and supervise individual sales personnel.
  2. 7. Their respective activities ..... customer satisfaction.
  3. 9. Marketers know that identifying the needs of customers and satisfying them can be .....
  4. 10. This ..... is critical to keeping a company in business.
Down
  1. 1. Another aspect of a sales contract is full ..... of the facts.
  2. 2. The marketing concept has created a customer centered focus that companies have .....
  3. 3. When the buyer signs a contract, it becomes a ..... agreement to purchase the product or service at the price shown on the contract.
  4. 5. In addition, to developing ..... about the products, a sales representative for a medical supply company also goes through extensive medical training.
  5. 6. Loyal customer provide ..... revenue for a company.
  6. 8. Salaried salespeople get a paid a set amount, ..... of how much they sell.