Vocabulary Words

7. Communication Aggressive communication is a method of expressing needs and desires that does not take into account the welfare of others.
8. Communication The passive aggressive person uses phrases like "Fine" and "Whatever" to express anger indirectly and to shut down direct, emotionally honest communication.
10. Intervention in a dispute in order to resolve it; arbitration.
12. Skills The ability to resist and urge or temptation.
13. Communication Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way.

1. In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, and values.
2. Listening Active listening' means, as its name suggests, actively listening. That is fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
3. Intervention in a dispute in order to resolve it; arbitration.
4. The ability to convey information to another effectively and efficiently.
5. Pressure When your peers pressure you into making unwise decisions.
6. Communication PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
9. Resolution Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them.
11. iMessage is a free service from Apple that enables users of iOS-powered devices to send text messages