vocabulary words crosswords

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Across
  1. 1. resolution, To settle conflict between parties by negotiation, mediation or arbitration
  2. 5. over $25 (and over $130 at certain temporary locations)
  3. 6. Business Bureau, A not for profit organization that accredits businesses and establishes “best
  4. 7. and are destroyed or disappear as the consumer uses the product
  5. 10. goods, Soft goods, these products typically provide a single use, or a short period of
  6. 13. is, Description of goods sold in their present condition, usually indicating there
  7. 14. Action Panel (CAP), Industry trade groups that will help resolve a dispute between its members
  8. 15. Off Rule, Federal rule that allows the consumer three days to cancel a door-to-door
  9. 16. goods, Hard goods, products that last and are available to the consumer for an
  10. 17. Neutral third party settles a dispute between two conflicting sides
  11. 18. Product Safety Commission, Federal agency charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of consumer products
Down
  1. 2. for a fair and honest marketplace
  2. 3. of Consumer Protection, Part of the Federal Trade Commission, the Bureau of Consumer Protection
  3. 4. no warranty
  4. 8. unfair, deceptive and fraudulent business
  5. 9. shop, Contrasting features and prices of a product before purchasing
  6. 11. period of use
  7. 12. Bill of Rights, Federal legislation that outlines the rights of consumers in the marketplace
  8. 13. a consumer
  9. 15. action, Lawsuit filed on behalf of a group of people who have the same complaint