Warranty

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Across
  1. 4. Another name we use for the Warranty team.
  2. 6. We sell these types of parts on the Service Portal
  3. 9. Without this, the request will be processed as OUT OF WARRANTY
  4. 10. The system we use when searching for a claim
Down
  1. 1. One of the four defects to choose from when submitting a claim
  2. 2. We need this number from the customer to process a claim for Ray-Ban Stories
  3. 3. The root reason for why a customer would want to submit a Warranty Claim
  4. 5. This site is used for customers to 'Create a Service Request'
  5. 7. We offer this type of service when a customer's product can be fixed to its original condition
  6. 8. The internal site for Luxottica to find information regarding our Warranty processes.