week 11

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Across
  1. 3. 90% of the Gucci watch assortment are made up of _____ movement.
  2. 6. The 3 P technique stands for Professionalism, product & ________.
  3. 7. Gucci off the ____ uses recycled, organic, sustainably sourced materials
  4. 10. The four dimensions of clienteling are;Communication, Services, Gifts & _________.
Down
  1. 1. The symbolism behind the _________ gemstone is that it is calming, soothing, cleansing and inspires truth & trust.
  2. 2. The 360 technique is made up of 6 topics;Shopping habits, Hobbies, Clienteling KPI's, lifestyle, family & _________.
  3. 4. The R in A.U.R.A Stands for ?
  4. 5. What is another name for the face of the watch?
  5. 8. _______ is about being curious and exploring your client.
  6. 9. This type of question requires a YES or NO answer.