Week 4 Crossword - Consumer Behaviour

123456789101112
Across
  1. 4. Decision making that has a high level of involvement
  2. 5. The ability that children have to make their parents buy something, by asking for it many times until they get it
  3. 8. A division of society based on social and economic status
  4. 10. Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal
  5. 11. Influential members of a community, group or society to whom others turn for advice, opinions and views
  6. 12. The person responsible for developing the hierarchy of needs theory based on motivation
Down
  1. 1. Factors including age, gender, education, income
  2. 2. People whose attitudes, behaviour, beliefs, opinions, preferences and values are used by an individual as the basis for his or her judgment
  3. 3. The way you think about or understand someone or something: the ability to understand or notice something easily
  4. 6. Concern or uncertainty in the buyer’s mind that the purchase of the product under consideration will not be approved of by others
  5. 7. Decision making that has little involvement
  6. 9. Physical, social, time, motivational and mood are factors of what force affecting consumer behaviour