WELCOME TO T-MOBILE

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Across
  1. 2. The system utilized for accessing a pre-existing customers account.
  2. 3. The system utilized to set up customers with Prepaid orders.
  3. 5. A type of plan that doesn't require a credit check, doesn't allow customers to finance devices, or receive any promotions.
  4. 7. The method used to bring a number over a from a previous carrier.
  5. 10. The system used for Expert VR assist, Predefined Content, and interacting with Customers.
  6. 13. The method used to bring over a device Physically. (BYOD)
  7. 14. The Mandatory introduction every customer needs when signing up for T-Mobile service.
  8. 15. Allows you to bring your unlocked device for a new/upgraded one.
Down
  1. 1. The Program you use for paying a phone off, and trading it in.
  2. 4. The method used to bring over a device (BYOD) virtually.
  3. 5. A type of plan that offers T-Mobile promotions, trade-ins, financing, and exclusive offers.
  4. 6. The system utilized for IMEI / Coverage checks.
  5. 8. The program you use for paying a phone off and bringing it over to our network.
  6. 9. The system utilized for creating a new account with a customer, and pulling up pre-existing orders placed by agents.
  7. 11. Complete The entire sale with Go5G Next Plan, P360, accessories, BTS & HINT
  8. 12. The system that allows you to view a large list of existing and upcoming promotions.