WELCOME TO T-MOBILE
Across
- 2. The system utilized for accessing a pre-existing customers account.
- 3. The system utilized to set up customers with Prepaid orders.
- 5. A type of plan that doesn't require a credit check, doesn't allow customers to finance devices, or receive any promotions.
- 7. The method used to bring a number over a from a previous carrier.
- 10. The system used for Expert VR assist, Predefined Content, and interacting with Customers.
- 13. The method used to bring over a device Physically. (BYOD)
- 14. The Mandatory introduction every customer needs when signing up for T-Mobile service.
- 15. Allows you to bring your unlocked device for a new/upgraded one.
Down
- 1. The Program you use for paying a phone off, and trading it in.
- 4. The method used to bring over a device (BYOD) virtually.
- 5. A type of plan that offers T-Mobile promotions, trade-ins, financing, and exclusive offers.
- 6. The system utilized for IMEI / Coverage checks.
- 8. The program you use for paying a phone off and bringing it over to our network.
- 9. The system utilized for creating a new account with a customer, and pulling up pre-existing orders placed by agents.
- 11. Complete The entire sale with Go5G Next Plan, P360, accessories, BTS & HINT
- 12. The system that allows you to view a large list of existing and upcoming promotions.