Welfare fun crossword

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Across
  1. 3. What function are we using for an interpreter call (instead of transfer)
  2. 4. Term referred to the household member of a close contact
  3. 6. What queue do we escalate to if SU requires welfare assistance
  4. 8. What is the title of note for a clinical escalation with a symptomatic SU
  5. 11. where can I check my pay slips
  6. 14. Where Can I find the closest testing centre for SU
  7. 19. What is the number 0800574243
  8. 22. where business advice can be find
  9. 23. How many times have Auckland moved to Level 3 and above
  10. 24. Because the SU is in a managed isolation facility, therefore we need to move the case to?
  11. 26. Where can I find the EE in a DC case
  12. 27. What variant of COVID is in the community right now
  13. 29. What does NCTS stand for
  14. 30. Four cornerstones of Māori Health and Wellbeing
  15. 31. what is the first criteria in call safety
  16. 32. what is an EE
Down
  1. 1. The line you can call if you have a question about your child or Baby's health and wellbeing
  2. 2. What needs to be changed to indicate an email follow up file has been processed
  3. 5. How many languages has the COVID tracer app been published in
  4. 7. What do you need to log on in Interaction Scripter
  5. 9. Who do I need to call if I am sick
  6. 10. What system allows NCTS inbound calls come through
  7. 12. What colour notification does a Casual contact receive
  8. 13. What call script do we use for a DCI
  9. 15. Is it required to escalate the file if I can't get hold of the SU
  10. 16. where can I find supporting documents such as daily allocations in teams
  11. 17. Name of the vaccine we are using
  12. 18. what do I fill in if someone was at a location of interest
  13. 20. The option in the drop down box in order to release SU
  14. 21. 0800 854 737 is the number for _
  15. 25. What is the correct outcome on dialler if we couldn't reach the SU
  16. 28. What is another way of complete the DCI other than phone call