WEX F1 :The first of many puzzles

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Across
  1. 6. the only type of credit card we accept for dean foods
  2. 7. location that accepts fleetone card
  3. 10. name of section in newsletter that shares info. from important emails
  4. 11. Abbrev. Expedited Delivery service we now use for our products
  5. 13. any person that utilizes our services
  6. 14. foods two words for large account that went live in April
  7. 15. new health coach
  8. 18. two word name of dept. that handles various fleetone machines for merchants
  9. 20. new monthly email sent out to inform and engage CSR's
  10. 22. nominate someone for one of these to say thanks
  11. 26. first and last name of person quoted in call center fish bowl
  12. 27. abbrev. Wright Express
  13. 28. Abbreviation for product that was once pulled from additives, but is now pulled from the fuel bucket
Down
  1. 1. abbrev. National Association of Small Trucking Companies
  2. 2. four letter word for reversing a transaction or pluschek
  3. 3. when applying payments or bumps we no longer enter this
  4. 4. two words for what you call when a spanish rep. is not present
  5. 5. two words for payment department
  6. 8. type of third party checks now handled by Maine
  7. 9. first name of famous coach quoted in May Newsletter
  8. 12. first name of wonderful employee that has worked in the call center 20 years
  9. 16. Southern call center city
  10. 17. name of service that allows drivers to pay for tolls without stopping every time
  11. 19. name of cool trainer
  12. 21. one word fill in the blank "card not present ___________"
  13. 23. first name of facilities manager in TN office
  14. 24. abbreviation for type of card we offer as a product
  15. 25. type of fees applied to some OTR accounts for after hours payments