What do you suggest?

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Across
  1. 7. who makes your customers life easier with organized, smooth running products?
  2. 8. your customer has inaccurate information online and no website, with a large review affiliated clientele
  3. 10. your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes
  4. 11. your customer is in a area with a high concentration of businesses like theirs, what do they need to stand out?
  5. 13. easiest pitch and sale to protect your customers business
  6. 14. your customer wants to move to e-faxing
  7. 15. your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes and mobile access
  8. 16. email protection
Down
  1. 1. your customer wants all Microsoft has to offer
  2. 2. your customer has no tech savvy employees
  3. 3. your customer needs a little EXTRA help with social media
  4. 4. your customer is confused and wants your help setting up their Microsoft products
  5. 5. website protection
  6. 6. your customer is an artist and needs secure storage
  7. 9. your customer has an awesome site but not optimization or advertising
  8. 12. your customer is rich and lazy, you're gonna do everything