What We Have Learned

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Across
  1. 2. process to return service to Alinta Energy
  2. 3. What we need to confirm to sign people up
  3. 8. Our current offer
  4. 10. Type of complaint regarding a person/meter reader
  5. 11. Nothing owing or a credit balance on account
  6. 12. Balance owing on account
  7. 13. WC's current discount
  8. 14. Service to search for gas service
  9. 17. Billing for people with poor vision
  10. 18. Process to put customers in the best position
  11. 20. Our bread and butter
Down
  1. 1. Hub for all our WC links
  2. 4. Next ___ Read Date
  3. 5. Used to close existing accounts to open new accounts
  4. 6. customer has made a terrible decision
  5. 7. Where we go to email bills
  6. 9. online self servicing portal
  7. 15. Service to check registered DD details
  8. 16. Process required to register DD for issues invoice
  9. 19. 2 different variations that define the appliances usable