WHAT'S THAT ACRONYM??

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Across
  1. 2. QUALITY PROCESS AND TESTING SOLUTIONS
  2. 5. ICP:________ CASH PLATFORM
  3. 8. FIDELITY FAMILY OFFICE SERVICES
  4. 10. PROCESSING QUALITY
  5. 12. FIDELITY CHARITABLE SERVICES
  6. 15. UAT: USER _______ TESTING
  7. 16. FIDELITY INSTITUTIONAL QUALITY SOLUTIONS
  8. 17. NP: ______ ACCOUNT
  9. 20. NOT IN GOOD ORDER
  10. 21. INTERACTION QUALITY
  11. 22. PERSONAL INVESTMENTS
  12. 23. OPERATIONS AND SERVICES GROUP
  13. 24. RESTRICTED STOCK SERVICES
  14. 25. UP FRONT DATA CAPTURE
Down
  1. 1. CROSS BUSINESS/CHANNEL TRACKING ROUTING AND CONTROL
  2. 3. FLAWLESS EXECUTION
  3. 4. KPI: KEY ______ INDICATOR
  4. 5. IN GOOD ORDER
  5. 6. TALENT ACCELERATION PROGRAM
  6. 7. QUALITY MANAGEMENT SYSTEM
  7. 9. FI: FIDELITY _________
  8. 10. PROCESS AND CONTROL
  9. 11. TRANSFER OF ASSETS
  10. 12. FIDELITY CUSTODY AND CLEARING
  11. 13. INSTITUTIONAL WEALTH SERVICES
  12. 14. RETURNED POST OFFICE (MAIL)
  13. 16. FIDELITY DISTRIBUTED OPERATIONS TOOLS
  14. 18. RIA: _________ INVESTMENT ADVISOR
  15. 19. PREP FROM IMAGE
  16. 20. NATIONAL FINANCIAL