Words and Clues from the PepCell Winter Sales Plan 2026

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Across
  1. 4. The plan that guides PEPcell in creating and maintaining a world-class customer experience. (15 letters)
  2. 8. the minimum distance (in mm) from the floor to the bottom of the hanging banner; if less, the banner must be moved. (23 letters
  3. 10. The specific rule to apply when addressing customer complaints. (11 letters)
  4. 11. The person who will guide and confirm the correct placement for the cellular hanging banner if the ceiling is too low. (11 letters
  5. 12. The fundamental rule of Paxi: Every parcel scanned IN must be this. (11 letters)
  6. 13. The new single reporting platform for all promotional material POS queries, replacing the Promo POS Log on Hi5. (4 letters)
  7. 14. The term used for the busy period with a lot of customers. (15 letters)
Down
  1. 1. One of the Must Wins to consistently drive, related to queue time. (11 letters)
  2. 2. One of the three steps for managing Money in the Market, which includes Morning Talk and Plans discussed. (14 letters)
  3. 3. The process customers must complete on the Paxi portal for Store to Home parcels before arriving at the store. (16 letters)
  4. 5. service for +more rewards members to keep their prepaid mobile number, even if their phone is lost, stolen, or damaged. (7 letters
  5. 6. The process that provides the opportunity to give a store a clean and fresh look. (12 letters)
  6. 7. The number of delivery attempts CourierIT will make to the home address for a Store to Home parcel. (5 letters)
  7. 9. When the new Telkom and Cell C logo focal inserts will be in selected stores. (12 letter