Words used in standards and guidelines

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Across
  1. 2. ongoing activity to determine opportunities for improvement
  2. 4. a performance goal
  3. 8. setting where patients are admitted into a facility
  4. 10. physical or mental impairment
  5. 12. evidence of professional licensure education certification
  6. 14. shared values ideals and beliefs of a group of people
Down
  1. 1. request to change an adverse decision
  2. 3. a reward earned in a suggested activity
  3. 5. individual has disclosed in a relationship of trust
  4. 6. expression of dissatisfaction
  5. 7. an organization gives an entity the authority to perform certain functions on its behalf
  6. 9. scored component of a standard that provides details about performance expectations
  7. 11. 12 month period
  8. 12. logical group of standard
  9. 13. scored item in an element