Work

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Across
  1. 5. the ability to communicate with people in a friendly way and therefore deal with them effectively, especially in business
  2. 6. difficult to deal with or achieve, especially in a way that forces you to prove your skill or determination to succeed
  3. 7. something that it is your job or duty to deal with
Down
  1. 1. better able to plan things carefully, keep things tidy, and work effectively
  2. 2. involving or encouraging competition
  3. 3. an official record showing that you have finished a training course or have the necessary skills, etc.
  4. 4. producing or using original and unusual ideas
  5. 8. making you feel worried and nervous