Work Etiquette and Problem Solving

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Across
  1. 5. Creative and systematic work undertaken to increase the stock of knowledge.
  2. 7. Problems that are common or recurrent and can be solved by applying general principles or compromises.
  3. 8. The ability to make or otherwise bring into existence something new, whether a new solution to a problem, a new method or device, or a new artistic object or form.
  4. 9. Study of something in detail.
  5. 11. When identifying possible solutions, you will need to know how to communicate the problem to others.
Down
  1. 1. The amount of computing tasks, processes, or activities that a system or infrastructure is handling at any given time.
  2. 2. One who develops or provides information technology products and/or services to the public.
  3. 3. Essential for achieving successful outcomes in any project or endeavor.
  4. 4. The act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.
  5. 6. This is essentially a crisis.
  6. 10. Simple and obvious. It has already been solved, and there actually is a best practice that works all the time.