Working with Different Culture

5. People from this cultural background appreciates humor and they like discounts
7. Never use Madam/Sir when addressing people from this culture, as its considered of low-class
9. They dont really say what they mean, for example: when they complaint they will say its not about the money but in reality it really is about the money
11. This type of guest considers mixture of English and their local language as natural in one sentence
13. This type of people loves and is proud of their national language
14. Singaporean and Japanese guest are very strict about ...
15. They might appear as rude and pushy but its just so that we take their request seriously. Their written English is better than their verbal.
18. Use this to address Indian woman without professional title (Dr/Prof)

1. Meanwhile, there is another culture who aren't like Singaporean, Korean and Chinese
2. Besides Malaysian, which other culture appreciates title
3. Being .... and friendly are important in Thai and Indonesian culture. Thai add "ka" and "kap/khub" in the end of their sentence to show this manner
4. When dealing with Malaysian, you are not supposed to instuct them but instead ... them
6. Customers from Indonesia and Malaysia will prefer to be adressed by their ...
8. With people from this background, saying sorry means you are acknowledging your mistake. Refrain to use it unnecessarily
10. French uses this approach to understand business negotiation, but you should avoid having this with Arabic cause it will become a never ending story
12. Most of the culture will find it rude, if you ... when they speak
16. This culture needs a rather long greetings before addressing the real concern and they dislike direct conversation
17. Australian says this a lot