Workplace Communication

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Across
  1. 4. The quality of being clear, easy to understand, and precise.
  2. 8. The pitch, pace, and volume of your voice, which shows emotion
  3. 9. The person or people receiving the message.
  4. 10. Using spoken words to communicate.
  5. 11. Nonverbal cues from your posture, gestures, and eye contact.
  6. 12. Exchanging information through electronic devices
  7. 14. Exchanging information in a workplace setting, maintaining appropriate standards and etiquette.
  8. 15. Using images, charts, graphs, or symbols to show information.
Down
  1. 1. Messages sent through body language, facial expressions, gestures, and touch.
  2. 2. A response to a message giving the person information back
  3. 3. A failure to exchange information, resulting in a misunderstanding.
  4. 5. Actively focusing on, receiving, and interpreting the speaker's message.
  5. 6. Using text, symbols, or documents to communicate.
  6. 7. rules of behavior in a specific setting
  7. 13. The act of sending and receiving information, thoughts, or ideas