workplace comunication

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Across
  1. 3. the practice of fully focusing on, understanding, and responding to a speaker with empathy and attention
  2. 5. communicative activities used in a workplace
  3. 6. when staff members fail to communicate effectively with each other
  4. 8. how you utilise words or phrases to create an impact on the audience
  5. 9. the extent to which employees understand their roles
  6. 11. the imparting or exchanging of information or news
  7. 12. the specific groups or segments of employees within an organisation targeted for specific messages
  8. 15. the sharing of ideas through the spoken and written word
Down
  1. 1. the development and expression of ideas in writing
  2. 2. any communication using digital media and networks
  3. 4. the transmission of messages or signals through a nonverbal platform
  4. 7. the unspoken signals we send through our movements, expressions, and posture, helping us connect with others
  5. 10. storytelling; it's how we communicate information
  6. 13. the code of ethical behavior regarding professional practice
  7. 14. a valuable process of providing constructive information, ideas and guidance to people about their performance or work