Workplace/Skills Terminology

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Across
  1. 5. the process of thinking regarding the activities required to achieve a desired goal (2 words-no spaces)
  2. 10. the ability and desire to anticipate, recognize and meet others' needs, sometimes even before those needs are articulated (2 words-no spaces)
  3. 12. the combined action of a group of people, especially when effective and efficient
  4. 14. the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions
  5. 15. the state or fact of being accountable or to blame for something
  6. 16. the act of transferring information from one place, person or group to another
  7. 17. the competence or skill expected of a professional
  8. 18. the quality of being honest and having strong moral principles; moral uprightness
Down
  1. 1. improving yourself through learning and training to advance your career the state or fact of being accountable or to blame for something (2 words-no spaces)
  2. 2. arrange into a structured whole; order
  3. 3. initiative to undertake or continue a task or activity without another's prodding or supervision (2 words-no spaces)
  4. 4. the process of dealing with or controlling things or people (2 words-no spaces)
  5. 6. knowledge or perception of a situation or fact
  6. 7. relating to or constituting several cultural or ethnic groups within a society
  7. 8. the principle that hard work is intrinsically virtuous or worthy of reward (2 words-no spaces)
  8. 9. having acute mental or emotional sensibility; aware of and responsive to the feelings of others
  9. 11. the state or fact or bein accountable or to blame for something
  10. 13. a process of social influence, which maximizes the efforts of others, towards the achievement of a goal